Globe vs Smart: Which is Better?

When considering the best mobile network for the Philippines, the two brands that first come to mind are Globe and Smart. These companies are in a tight market competition in terms of wide services for mobile plans up to the internet. But then, which one should I choose?

In this article, we will compare Globe and Smart based on several factors, like coverage, speed, customer service, and value for money, to enable you to make an informed choice.

Network Coverage

First things first, a mobile network’s coverage is the most important aspect. Without a reliable signal, all the fancy features won’t matter much. So, how do Globe and Smart compare?

• Globe: Globe is known for having a strong urban covering. It does well, mostly in the metro and major city areas. But over the years, Globe has been in the process of expanding to rural areas, too. In comparison, some of the remote place areas may have weak strength signals.
• Smart: Smart has traditionally been the first choice for coverage in more rural and outlying areas. While it’s somewhat behind Globe in urban settings, it’s still touted for offering more consistent signals in off-the-beaten-path locations.

Which is best for coverage?

If you live in a metro area or are a frequent visitor to cities, Globe is a good option. For those who travel out of cities or live in the country, Smart might be the better choice for consistent coverage.

Data Speeds and Performance

With social media, streaming, gaming, and working from home, having a fast and reliable internet connection has become a must. Let’s take a look at how both networks perform regarding data speeds.

• Globe: It has made a significant investment in its 4G and 5G networks for the past few years, and this is reflected in its performance. If you are in a 5G-enabled area, you would expect lightning-fast speeds. But then again, Globe is one of the networks that generally has relatively stable speeds even during peak hours, except when data usage is extremely heavy.
• Smart: Smart has a strong reputation for its data speeds, particularly in 4G and 5G areas. In speed tests, Smart often outperforms Globe, especially in 5G coverage. Smart’s 5G network is expanding rapidly and has already become one of the fastest mobile networks in the country.

Which is better for speed?

Smart generally edges out Globe when it comes to raw speed, particularly if you’re in a 5G-covered area.

However, the globe, especially in the metro, where 4G and 5G are pretty strong, is catching up.

Customer Service and Support

Customer service can actually make or break the whole experience of having a very good network, whether it is the slow speed or the dispute over one’s bill.

• Globe: Over time, the customer service of Globe improved. Its app and corresponding support channels (phone, chat, email) remain easy to access for many customers. Some customers have stated that it takes a long time to get hold of the agent.
• Smart: Many users praise Smart’s customer service as efficient, especially in solving mobile data or plan-related issues. Its customer support is also available through multiple channels, although, like Globe, wait times can be a problem during peak hours.

Which has better customer service?

Both providers have their strengths, but many users find Smart to have slightly more responsive support, especially in rural areas.

Pricing and Plans

One major deciding factor when selecting a network is the cost of the plan. Here are some breaks on both Globe and Smart pricing, as well as the plans they offer.

• Globe: Globe has a huge range of postpaid and prepaid plans. They even have plans that can be modified so users can mix services to their liking. The postpaid plans from Globe usually come with added extras, such as data rollovers, and exclusive content, such as movie streaming and gaming subscriptions.
• Smart: Smart is often seen as the more affordable option for prepaid users. Their prepaid data bundles are competitive, offering good value for money. They also provide flexible postpaid plans, though these may be a bit pricier compared to Globe’s offers.

Which is better for pricing?

If you’re looking for affordable prepaid bundles, Smart tends to be the winner. For postpaid users or those who want added perks and flexibility, Globe offers better value.

Additional Features and Perks

Both Globe and Smart offer a range of additional perks and features that can influence your decision.

• Globe: Globe has partnerships with popular streaming services like Netflix, Disney+, and Spotify. The postpaid plans are often bundled with these subscriptions, making it a good option for entertainment lovers. They also have a rewards program that allows users to earn points for every bill paid and redeem them for various items.
• Smart: It also has entertainment service affiliations, including Netflix, though there is only a small portion that offers. In addition to that, Smart sells massive amounts of data and content on demand with offers on game streaming applications.

Which is considered the better one with the most perks?

Globe contains more generous entertainment packages plus rewards loyal subscribers to it. Smart, specifically, is highly recommended to gaming live-stream addicts.

Conclusion

It all depends on your needs and priorities whether you should choose Globe or Smart. Choose Globe if you need reliable coverage in cities, enjoy streaming, and want added perks like Netflix and Spotify included in your plan. Contrarily, you can go for Smart if you stay in rural areas or your priority is data speed. You are searching for budget-friendly options with prepaid plans.

Both are top-of-the-line, and at the end of the day, it’s about which one best suits your lifestyle. Whether it is a data-hungry streamer, an avid gamer, or just someone needing constant coverage, Globe and Smart has a lot in store for you!